If you are not completely happy with your new product please send it back to us, in like-new condition within 30 days for a full item refund* or exchange**.
*Unfortunately we can not cover the postage price within the refund.
**Due to variations in monitor/screen settings and the wide variation in natural material, images on the website may not match the actual products shipped. Colour dissatisfaction is not a valid reason for an exchange.
Please include the purchaser’s name and order number with your returned or exchanged product. We suggest using a shipping service with a tracking number.
If you received your item as a gift, please include any information you have - the order number, the name or email of the person who ordered the gift, etc - and we will make sure you are taken care of.
